Vocational Case Manager

Join The Hartford as a Vocational Case Manager in Douglas, Juneau, US, earning a competitive salary of $74,926.73. In this role you will support individuals navigating disability claims, helping them return to work and achieve long‑term vocational success.

Key Responsibilities

• Assess claimants’ functional abilities and work limitations through clinical interviews and medical documentation.
• Develop individualized vocational rehabilitation plans that align with group disability policies.
• Coordinate with medical providers, employers, and external rehab providers to implement return‑to‑work strategies.
• Monitor progress, adjust plans as needed, and maintain accurate case files in compliance with regulatory standards.
• Provide education and counseling to claimants on workplace accommodations, job search techniques, and career development resources.
• Collaborate with the Group Disability Claims Office team to ensure timely claim resolution and exceptional customer service.

Qualifications & Skills

• Bachelor’s degree in Rehabilitation Counseling, Human Services, or related field (master’s preferred).
• Professional certification (e.g., CRC, CDR) is a plus.
• Minimum 2 years experience in vocational or clinical case management, preferably within insurance or disability claims.
• Strong analytical, communication, and interpersonal skills.
• Proficiency with case management software and Microsoft Office suite.
• Ability to work independently and as part of a multidisciplinary team.

What We Offer

• Competitive salary of $74,926.73 per year.
• Comprehensive benefits package including health, dental, vision, and retirement plans.
• Opportunities for professional development and certification support.
• A collaborative culture focused on making a difference for claimants and employees alike.

Frequently Asked Questions

What does a Vocational Case Manager do at The Hartford?

You assess claimants’ abilities, create personalized return‑to‑work plans, coordinate with medical and employer partners, and track progress to ensure successful disability claim resolution.

What qualifications are required for this position?

A bachelor’s degree in a related field, at least 2 years of vocational or clinical case management experience, strong communication skills, and proficiency with case management tools.

Is the salary fixed for this role?

Yes, the position offers a fixed annual salary of $74,926.73, plus a comprehensive benefits package.