Revenue Cycle Representative – Patient Accounting

Job Summary

UNC Health Care is seeking a Revenue Cycle Representative – Patient Accounting to join our team in Morrisville, Wake County, NC. This full‑time role focuses on managing complex insurance claims, resolving denials, and maintaining acceptable accounts receivable aging.

Key Responsibilities

• Investigate and resolve outstanding insurance claims with no response, claim edits, or denials.
• Perform detailed claim edits, submit corrected claims, and follow up with payors to secure payment.
• Maintain A/R aging reports and ensure balances stay within acceptable thresholds.
• Communicate with patients, providers, and insurance representatives to clarify billing issues.
• Document all actions in the billing system accurately and timely.
• Identify trends in claim denials and recommend process improvements.
• Collaborate with the finance and clinical teams to support seamless revenue cycle operations.

Qualifications

• High school diploma or GED required; associate’s degree in health administration or related field preferred.
• Experience in medical billing, patient accounting, or revenue cycle management.
• Strong knowledge of insurance claim processes, CPT/HCPCS coding, and HIPAA compliance.
• Excellent analytical, problem‑solving, and communication skills.
• Proficiency with billing software and Microsoft Office Suite.

Compensation & Benefits

Salary: $44,894.50 per year.

UNC Health Care offers comprehensive benefits, including health insurance, retirement plans, tuition assistance, and paid time off.

How to Apply

Submit your resume and a cover letter highlighting your experience with complex claim resolution through the UNC Health Care careers portal.

Frequently Asked Questions

What does a Revenue Cycle Representative do?

They manage insurance claim submissions, resolve denials, follow up on unpaid claims, and ensure accounts receivable stays within target aging limits.

What qualifications are required for this role?

A high school diploma or GED, experience in medical billing or patient accounting, knowledge of claim processes, and strong communication skills.

What is the salary for this position?

The role offers an annual salary of $44,894.50, plus UNC Health Care’s comprehensive benefits package.