Claims Representative II – REMOTE

Ryder System is hiring a Claims Representative II to work remotely from Atlanta, Fulton County, US. This role focuses on handling auto liability claims under Ryder’s self‑insured program.

Key Responsibilities

• Investigate, evaluate, and settle low to mid‑range bodily injury auto liability claims.
• Interpret coverage language and contract terms to determine claim validity.
• Communicate with claimants, medical providers, and legal counsel to gather necessary information.
• Prepare detailed claim reports and maintain accurate case files in the company’s claims management system.
• Identify trends and provide recommendations for loss control and process improvements.

Qualifications & Requirements

• Minimum 2 years experience handling auto liability claims, preferably within a self‑administered program.
• Strong knowledge of commercial auto coverage, contracts, and state regulations.
• Excellent written and verbal communication skills; customer‑focused attitude.
• Self‑motivated with the ability to work independently in a remote environment.
• Proficient with claims software and Microsoft Office Suite.
• Valid driver’s license may be required for occasional site visits.

What We Offer

• Competitive salary of $92,446.94 annually.
• Full‑time remote position with flexible work hours.
• Comprehensive benefits package including health, dental, vision, and retirement plans.
• Opportunities for professional growth within a global transportation and logistics leader.

Frequently Asked Questions

What type of claims will I handle as a Claims Representative II?

You will primarily manage low to mid‑range bodily injury auto liability claims, reviewing coverage, gathering evidence, and negotiating settlements.

Do I need prior experience with commercial auto claims?

While experience with commercial auto claims is a plus, the essential requirement is at least two years of auto liability claim handling.

Is this position fully remote?

Yes, the role is remote, allowing you to work from anywhere in the Atlanta, Fulton County area, with occasional on‑site visits if required.