Restaurant Shift Manager – Knoxville

Job Summary

McDonald’s is hiring a Restaurant Shift Manager in Lonsdale, Knox County, US. This role oversees daily operations, ensures excellent guest service, and develops crew members while earning a salary of $35,507.39 per year.

Key Responsibilities

• Lead a team of crew members during assigned shifts, maintaining high standards of food quality, cleanliness, and safety.
• Manage cash handling, inventory control, and cash‑out procedures accurately.
• Deliver outstanding customer service, resolve guest concerns promptly, and uphold brand standards.
• Schedule staff, monitor attendance, and ensure proper staffing levels.
• Train new employees and coach existing staff toward promotion pathways such as Assistant Manager and Restaurant Manager.
• Monitor labor costs, control waste, and achieve daily financial targets.
• Ensure compliance with health, safety, and company policies.

Qualifications & Requirements

• Previous supervisory or management experience in a restaurant or similar fast‑pacing environment.
• Strong communication and interpersonal skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Basic math skills for cash handling and inventory.
• High school diploma or equivalent; further education is a plus.

Benefits & Compensation

• Competitive annual salary of $35,507.39.
• Paid time off after 90 days of service.
• Medical, dental, and vision insurance.
• Opportunities for career advancement within McDonald’s.
• Employee discount on meals.

Frequently Asked Questions

What experience is required for the Restaurant Shift Manager role?

At least one year of supervisory or management experience in a restaurant or similar fast‑service environment is preferred.

What benefits does McDonald’s offer for this position?

Benefits include a competitive salary of $35,507.39, paid time off after 90 days, medical/dental/vision coverage, employee meal discounts, and career advancement opportunities.

Is the shift manager position full‑time or part‑time?

The role is a full‑time position with flexible scheduling, including evenings, weekends, and holidays as needed.