Work From Home – Client Benefits Representative

Work From Home – Client Benefits Representative

Join Global Elite Texas as a Client Benefits Representative working remotely from Camp Johnson, Chittenden County, US. This full‑time role offers a fixed annual salary of $44,912.09 and a flexible schedule that lets you balance personal commitments with professional growth.

Key Responsibilities

• Assist clients in understanding and enrolling in their benefit plans, providing clear explanations of coverage options.
• Process benefit applications, changes, and terminations accurately and within required timelines.
• Maintain up‑to‑date client records in the company’s CRM system, ensuring confidentiality and compliance with privacy regulations.
• Respond to client inquiries via phone, email, and chat, delivering exceptional customer service.
• Identify opportunities to cross‑sell additional services and refer clients to appropriate internal resources.
• Collaborate with the underwriting and claims teams to resolve complex benefit issues.
• Stay informed about industry regulations, plan updates, and company policies.

Qualifications & Skills

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• Previous experience in benefits administration, insurance, or customer service.
• Strong communication skills, both written and verbal.
• Proficiency with Microsoft Office, Google Workspace, and CRM software.
• Ability to work independently from a home office with reliable internet connectivity.
• Excellent organizational abilities and attention to detail.

Benefits & Perks

• Work‑from‑home flexibility with a self‑managed schedule.
• Competitive annual salary of $44,912.09.
• Paid time off and holidays.
• Professional development and training opportunities.
• Health, dental, and vision insurance options.

Frequently Asked Questions

What are the main duties of a Client Benefits Representative?

You will guide clients through benefit plans, process applications, maintain records, handle inquiries, and collaborate with internal teams to resolve issues.

Is prior insurance experience required?

While not mandatory, experience in benefits administration, insurance, or customer service is preferred and will help you succeed.

Can this position be performed fully from home?

Yes, the role is 100% remote, allowing you to work from your home office in Camp Johnson with a flexible schedule.