Self Pay Representative

Join Intermountain Health as a Self Pay Representative in Cammack Village, Pulaski County, US. Use your knowledge of revenue services to assist patients, secure payments, and update insurance details.

Key Responsibilities

• Communicate with patients via outbound calls using an automated dialer to discuss outstanding balances.
• Provide clear account information, payment options, and assist with setting up payment plans.
• Verify and update insurance information when applicable.
• Follow predefined campaign parameters and document all interactions accurately in the system.
• Collaborate with the Revenue Service Center team to meet collection goals and ensure compliance with privacy regulations.

Qualifications & Requirements

• High school diploma or GED; additional coursework in healthcare administration or finance is a plus.
• Excellent verbal communication and customer‑service skills.
• Ability to handle sensitive financial information with confidentiality.
• Comfortable using automated dialing systems and basic computer applications.
• Strong attention to detail and ability to meet daily call and collection targets.

Compensation & Benefits

• Salary: $55,206.22 per year (fixed).
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan with company match.
• Paid time off and holidays.
• Opportunities for professional development within Intermountain Health.

Frequently Asked Questions

What does a Self Pay Representative do?

They contact patients about outstanding balances, explain payment options, update insurance info, and record all interactions to secure payments.

What are the required qualifications?

A high school diploma or GED, strong communication skills, comfort with phone and computer systems, and ability to handle confidential financial data.

What is the salary for this position?

The role offers a fixed annual salary of $55,206.22.