Delivery Trainer, RSR

Amazon is hiring a Delivery Trainer, RSR in Frankfort, Herkimer County, US. This full‑time role offers a salary of $61,268.24 and focuses on training and developing delivery associates to meet Amazon’s high standards of safety and customer service.

Key Responsibilities

• Design, deliver, and evaluate training programs for Regional Service Representatives (RSR) and delivery associates.
• Coach new hires and existing team members on Amazon’s safety protocols, delivery procedures, and customer interaction standards.
• Conduct on‑site and virtual training sessions, ensuring consistent knowledge transfer across multiple locations.
• Monitor trainee performance, provide constructive feedback, and track progress against key performance indicators.
• Collaborate with operations managers to identify skill gaps and develop targeted improvement plans.
• Maintain training records and generate reports for leadership review.

Required Qualifications

• Minimum 2 years of experience in adult training, coaching, or instructional design, preferably in logistics or delivery environments.
• Strong understanding of safety regulations and Amazon’s delivery processes.
• Excellent communication and presentation skills with the ability to engage diverse audiences.
• Proficiency with virtual training tools and Microsoft Office Suite.
• Ability to travel within the region as needed.

Preferred Skills

• Experience working in a fast‑paced, technology‑driven company.
• Certification in instructional design or adult learning methodologies.
• Data‑analysis skills to assess training effectiveness.

Frequently Asked Questions

What does a Delivery Trainer, RSR do at Amazon?

The trainer develops and delivers safety and delivery training programs, coaches associates, monitors performance, and ensures compliance with Amazon’s standards.

What qualifications are required for this role?

At least 2 years of training or coaching experience in logistics, strong communication skills, knowledge of safety protocols, and ability to travel regionally.

What is the salary for the Delivery Trainer position?

The position offers a fixed annual salary of $61,268.24.