Civilian Agencies Client Account Manager

The Civilian Agencies Client Account Manager role at Pond & Company is based in Colorado Springs, El Paso County, US. You will lead and grow the Civilian Agency account, driving business development and strategic initiatives.

Key Responsibilities

• Develop, implement, and manage the Civilian Agency account strategy to expand services and revenue.
• Act as the primary liaison with agency customers, understanding their priorities and requirements.
• Build and maintain strong, long‑term relationships with key stakeholders.
• Lead business development efforts, identifying and pursuing new opportunities within assigned agencies.
• Coordinate cross‑functional teams to deliver solutions that meet client expectations.
• Track account performance, prepare reports, and present insights to senior leadership.

Required Qualifications

• Proven experience in client account management or business development, preferably with governmental or civilian agencies.
• Strong communication and relationship‑building skills.
• Ability to analyze client needs and translate them into actionable plans.
• Excellent organizational and project‑management abilities.
• Self‑motivated, results‑oriented, and comfortable working independently.

What We Offer

• Competitive salary of $86,008.69 annually.
• Opportunity to shape strategic growth for a leading agency services firm.
• Collaborative environment with support for professional development.

Frequently Asked Questions

What does a Civilian Agencies Client Account Manager do?

You manage and grow the Civilian Agency account, act as the main point of contact, and lead business development initiatives to increase revenue.

What experience is needed for this role?

Relevant experience in client account management or business development, especially with government or civilian agencies, plus strong communication and project‑management skills.

Where is this position located?

The role is based in Colorado Springs, El Paso County, United States.