Senior UX Designer (External Facing)

Ryan Specialty Group is hiring a Senior UX Designer (External Facing) in Chicago, Cook County, US, with a fixed annual salary of $197,519.02. Join a leading wholesale distributor of specialty insurance products and shape the digital experience for external clients.

Key Responsibilities

• Lead end‑to‑end UX design for external‑facing platforms, portals and marketing tools.
• Conduct user research, persona development, and usability testing to uncover client needs.
• Create wireframes, prototypes, and high‑fidelity visual designs that align with brand guidelines.
• Collaborate closely with product managers, engineers, and insurance brokers to ensure design feasibility and business impact.
• Define and maintain design systems, style guides, and interaction patterns.
• Mentor junior designers and champion user‑centered design practices across the organization.

Required Qualifications

• 5+ years of professional UX design experience, preferably in B2B or insurance technology.
• Strong portfolio demonstrating external‑facing digital experiences.
• Proficiency with Figma, Sketch, Adobe XD, or similar design tools.
• Expertise in user research methods, information architecture, and interaction design.
• Excellent communication skills and ability to translate complex insurance concepts into intuitive interfaces.
• Bachelor’s degree in Design, Human‑Computer Interaction, or related field (or equivalent experience).

What We Offer

• Competitive salary of $197,519.02 per year.
• Comprehensive health, dental and vision benefits.
• Professional development budget and mentorship programs.
• Collaborative, innovative culture in a market‑leading insurance firm.

Frequently Asked Questions

What type of projects will the Senior UX Designer work on?

You will design external‑facing digital platforms, broker portals, and marketing experiences that help insurance clients interact with Ryan Specialty’s products.

Is remote work allowed for this position?

The role is based in Chicago, Cook County, and requires on‑site collaboration, though occasional remote work may be considered.

What experience is required for this senior-level UX role?

At least five years of professional UX design experience, a strong portfolio of external‑facing work, and proficiency with modern design tools are required.