Operations Support Assistant (Remote)

Job Summary

Join Zonda Home as an Operations Support Assistant working remotely from Calgary, Canada. This full‑time or part‑time role offers a flexible schedule supporting housing data and market research operations.

Key Responsibilities

• Provide day‑to‑day administrative support to the operations team, including data entry, file management, and document preparation.
• Assist in coordinating project timelines, tracking deliverables, and updating internal tracking systems.
• Handle routine communications with internal stakeholders and external partners, ensuring timely responses.
• Maintain accurate records of operational metrics and generate regular reports for management.
• Support onboarding of new team members by preparing training materials and access permissions.
• Identify process improvement opportunities and suggest workflow enhancements.

Required Qualifications

• High school diploma or equivalent; post‑secondary education in business, administration, or related field preferred.
• Strong attention to detail and excellent organizational skills.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and experience using cloud‑based collaboration tools (e.g., Google Workspace, Slack).
• Effective written and verbal communication abilities.
• Self‑motivated with the ability to work independently in a remote environment.

Preferred Experience

• Previous experience in operations, administrative support, or data management.
• Familiarity with real‑estate or housing market data platforms.
• Basic knowledge of project management software (e.g., Asana, Trello).

Benefits

• Flexible work schedule to accommodate personal commitments.
• Opportunity to work remotely from anywhere in Canada.
• Professional development and growth within a leading housing data company.

Frequently Asked Questions

Can I work this position part‑time?

Yes, Zonda Home offers both full‑time and part‑time options with a flexible schedule.

Do I need previous real‑estate experience?

Previous experience is preferred but not required; strong administrative and organizational skills are essential.

Is the role fully remote?

Yes, the Operations Support Assistant works remotely from anywhere in Canada, including Calgary.