Independent Domestic Violence Advisor

Job Summary

Victim Support is seeking an Independent Domestic Violence Advisor to provide specialist face‑to‑face and virtual support in Central London. This hybrid role works 37.5 hours per week from home and our office at 5‑7 Singer Street, EC2A 4BQ.

Key Responsibilities

• Deliver high‑quality, trauma‑informed advocacy and practical assistance to survivors of domestic abuse.
• Conduct initial risk assessments and develop personalised safety plans.
• Provide information on legal rights, housing options, financial support and referrals to specialist services.
• Maintain accurate case notes and update client records in line with data‑protection policies.
• Collaborate with police, social services, health professionals and partner charities to coordinate multi‑agency support.
• Participate in regular supervision, training and team meetings, contributing to service development and continuous improvement.

Requirements

• Relevant experience (minimum 2 years) working with adult survivors of domestic violence.
• Strong communication skills, both written and verbal, with the ability to build trust quickly.
• Resilience, empathy and the capacity to manage emotionally demanding situations.
• Proficiency in using Microsoft Office, case‑management software and virtual meeting platforms.
• Full UK driving licence and willingness to travel to the London office as required.
• Flexibility to work a hybrid schedule of remote and office‑based days.

What We Offer

• Competitive salary £30,552 – £31,383 per annum.
• Hybrid working model with support for remote work.
• Professional development, training and supervision.
• A supportive, mission‑driven team dedicated to making a real difference.

Frequently Asked Questions

What does an Independent Domestic Violence Advisor do?

The IDVA provides specialist support, safety planning, information on legal and housing options, and referrals to help survivors of domestic abuse rebuild their lives.

Is this role fully remote?

The position is hybrid – you will work from home for most of the week but are required to attend the Victim Support office in Central London regularly.

What qualifications and experience are needed?

At least two years of experience supporting adult domestic violence survivors, strong communication skills, resilience, and proficiency with case‑management tools.