Customer Billing and Accounting Representative

Join I-TEK Solutions as a Customer Billing and Accounting Representative in Tempe, Maricopa County, AZ. This full‑time role starts with three months of onsite training before moving to a remote work model.

Key Responsibilities

• Process and verify residential billing for prepaid and distributed‑generation customers.
• Review account activity throughout the billing cycle to ensure accuracy and timeliness.
• Resolve billing inquiries and discrepancies, collaborating with the finance team and customers.
• Maintain compliance with company policies and state regulations.
• Assist with month‑end close activities and generate financial reports as needed.

Required Skills & Qualifications

• High school diploma or equivalent; associate degree in accounting or related field preferred.
• Strong numerical aptitude and attention to detail.
• Excellent written and verbal communication skills.
• Proficiency with billing software and Microsoft Office, especially Excel.
• Ability to work independently after training and manage time effectively in a remote setting.

Benefits & Compensation

Annual salary: $42,130.09 (fixed). Comprehensive health benefits, paid time off, and professional development opportunities are provided.

How to Apply

Submit your resume and a brief cover letter highlighting your billing or accounting experience through the WeHired.Agency portal.

Frequently Asked Questions

What type of training is provided for this role?

The position includes three months of onsite training in Tempe to learn billing systems and processes before transitioning to remote work.

Is this position a call‑center or data‑entry job?

No. The role focuses on accurate billing and accounting for residential customers, not on call‑center activities or simple data entry.

What are the core qualifications needed?

A high school diploma (or higher), strong numerical skills, good communication abilities, and familiarity with billing software and Excel.