LTSS Service Care Manager

Job Summary

Centene Corporation is seeking an LTSS Service Care Manager in West Palm Beach, Palm Beach County, FL. This full‑time role offers a salary of $131,258.58 and focuses on improving health outcomes for Centene’s 28 million members.

Key Responsibilities

• Coordinate and oversee long‑term services and supports (LTSS) for assigned members.
• Develop individualized care plans, monitor progress, and adjust services as needed.
• Collaborate with multidisciplinary teams, community partners, and providers to ensure seamless care delivery.
• Conduct regular home visits and local travel (up to 75% within Palm Beach County) to assess member needs.
• Maintain accurate documentation in compliance with federal and state regulations.
• Serve as a bilingual liaison (English/Spanish preferred) for members and families.
• Identify and resolve barriers to care, advocating for member rights and resources.

Qualifications

• Residency in Palm Beach County required.
• Minimum 3 years experience in case management, social services, or LTSS coordination.
• Strong knowledge of Medicaid, Medicare, and community‑based services.
• Excellent communication and interpersonal skills; bilingual English/Spanish highly preferred.
• Valid driver’s license and reliable transportation for local travel.
• Proficiency with electronic health record (EHR) systems.

Benefits & Workplace Flexibility

Centene offers competitive benefits, a flexible work environment, and a supportive culture focused on community health transformation.

Frequently Asked Questions

What is the primary role of the LTSS Service Care Manager?

To coordinate long‑term services and supports for members, develop care plans, and ensure high‑quality, community‑based health care.

Is bilingual ability required for this position?

Bilingual English/Spanish skills are highly preferred but not strictly required.

How much travel is expected for this job?

Up to 75% travel within Palm Beach County, including visits to Lake Worth, Greenacres, Boca Raton, Delray Beach, and Boynton Beach.